David
A. Lewis
Home:
860.267.8541
Information Technology
Specialist with extensive accomplishments in systems and design, system
installations and technical support. Engineered the design and implementation of a highly available
web server environment for increased company e-commerce revenue. Key strengths
in determining requirements, project scheduling, and technology planning.
Outstanding documentation and communication skills and the ability to liaison
between technical and non-technical staff.
Subject matter expert in web-based applications, server operating
systems and desktop client troubleshooting.
|
Operating Systems: |
Windows
Sever 2000, Windows Server 2003, Windows Server 2008, Windows XP, Windows |
|
Documentation tools: |
Microsoft
Visio, Microsoft PowerPoint,
Microsoft Excel, and Microsoft Word |
|
Applications/Tools: |
Microsoft Internet Information Server, Microsoft
.NET Framework, Microsoft Office Suite, Microsoft FrontPage, Oracle Client
(9.x & 10.x), Internet Explorer
6.x, 7.x, 8.x, Mozilla Firefox, Apple Safari , Google Chrome |
IBM GLOBAL
SERVICES,
Systems Management Specialist – on The
·
Implemented
successful rollout of Microsoft .NET Framework 2.0 with 3.5 enhancements into
the shared server farms. Allowed developers to used Microsoft Visual Studio
2008 to provide support for additional features on Windows Mobile and Windows
Embedded CE devices.
·
Developed
Internet Security Controls documentation, ensuring The Hartford’s security
documentation was in alignment with IBM’s internal security standards.
·
Reduced loss of
company e-commerce revenue by 100% using strong problem resolution and system
application skills.
·
Collaborated on
disaster recovery efforts with other internal support areas with web server
configurations in
·
Planned, designed,
and installed new internal and public-internet web-based applications on
dedicated server farms and shared server farms enabling
centralized web support and web application standards increasing company
e-commerce revenue. Implemented Microsoft .NET Framework 1.1 allowing built-in support for ODBC
and Oracle databases.
·
Collaborated with
network support in the replacement of older load balancer technology with new
F5 BIG IP technology increasing performance across 2 independent data centers
and multiple web servers resulting in an increase of 100% in application
availability.
·
Subject matter
expert and consultant for project managers regarding new web-based projects via
technical specification reviews. Allowed
faster turnaround for new applications to be rolled out into the company’s
infrastructure.
·
Coordinated with
other internal support areas that need to be brought onto web projects, such as network support, database
support and IT security.
·
Reduced loss of
company e-commerce revenue by 100% using strong problem resolution and system
application skills.
HTSC (subsidiary)
- IT Consultant 2000
– 2001
·
Interacted with IT
architects and engineers revamping internet
presence to become a highly available, load balanced environment on Intel and
Solaris platforms. Tested new CISCO load balancer technology increasing company
e-commerce revenue through 100% availability.
·
Coordinated with
internal support areas that need to be brought onto web projects, such as
network support, database support and IT security.
·
Liaised with IT
security and internal audit regarding public-internet web-based application
security.
David A. Lewis Page
Two
Enterprise Technology
Services Department - IT Consultant 1997
– 2000
·
Researched new
technologies that could be used in the corporate arena to improve business
functions.
·
Tested new vendor
products in a controlled laboratory test-bed to determine if new Microsoft
products and other third-party vendor products could be incorporated into the infrastructure.
·
Initiated a
centralized server support team providing support for all business areas in the
distributed computing environment.
·
Acting Microsoft
Technical Account Manager, interacting with Microsoft Corporation counterparts.
Distributed
·
Trained customers
on current desktop products, both software and hardware,
using Compaq, IBM and Apple hardware along
with Microsoft Office products and Lotus Notes.
·
Supported
departmental website and web server running under one of the earlier versions
of Microsoft IIS creating one of the first
intranet sites used for information sharing.
·
Tested new vendor
products in a controlled laboratory test-bed determining
if new Microsoft products and other third-party vendor products could be
incorporated into the company’s infrastructure.
Various application
development and support departments with The
Business Programming, Computer Processing Institute
Introduction to Microsoft Windows Server 2003
Deploying, Monitoring and maintaining .NET Applications
Understanding the .NET Infrastructure
Developing Microsoft ASP .NET Web Applications Using
Visual Studio .NET
Technical Writing
Introduction to UNIX
Excellence in Management Leadership
Affinity Auto Quote & Issue Project Team, July
2001
Various awards via the Hartford Experience Recognition
System - 1999 to 2007